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CORENEWSLETTER
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Your Direct Line to the School of EMS
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DISPATCH
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Your official dispatch from the School of EMS.
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WELCOME TO THE SOE CORE NEWSLETTER!
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Defining Quality in EMS Education
In EMS education, “quality” gets talked about often, but rarely defined clearly.
Is it pass rates? Clinical hours? Hands-on training? Instructor experience?
The reality is, those numbers alone don’t tell you if a provider is ready when it matters.
At SOE, quality is built through multiple systems working together. Education, labs, clinical experience, and operational support all align toward producing providers who are ready for the field.
This month, we are taking a closer look at what quality actually looks like in practice.
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WHAT IS CORE?
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Connecting Opportunity through Relationships and Engagement
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CORE is your dedicated sponsor support team at the School of EMS. We're here to ensure clear communication, help you navigate student sponsorship, and keep you connected to the resources that matter most. More initiatives and enhancements are on the way - this is just the beginning.
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CONNECTION
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Where partnership & connections drive student success.
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TFCA Annual Conference 2026
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School of EMS is looking forward towards attending the Texas Fire Chiefs Association Annual Conference in Waco, Texas, April 13–16, 2026! Join us at one of the state’s largest gatherings of fire service leaders, featuring top fire chiefs, training officers, and decision‑makers from across Texas. We look forward to connecting, sharing resources, and supporting the continued advancement of emergency services education.
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HEADS-UP
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What's next and when to expect it.
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Upcoming Course Starts
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Programs continue to launch nationwide to meet regional workforce needs.
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EMT – March Starts: Tyler, TX • Jacksonville, FL
April Starts: Midland, TX • Palm Harbor, FL
Paramedic – March Starts: Tyler, TX • Little Elm, TX • San Antonio, TX • Horizon City, TX • Corpus Christi, TX • Jacksonville, FL • Palm Harbor, FL • Chickasha, OK • Guthrie, OK • Muskogee, OK • Alexandria, LA • Lake Havasu City, AZ • Clarksville, IN
April Starts: Farmers Branch, TX • Seminole, TX • McAllen, TX • Jacksonville, FL • Jackson, MS • West Monroe, LA
Advanced EMT – March Starts: Tyler, TX
Consistent start schedules across multiple regions allow agencies to plan ahead and align training with workforce needs.
If your organization is interested in sponsoring students or hosting a future course, contact us at info@schoolofems.org to learn how to bring School of EMS training to your area.
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SUCCESS IN ACTION
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Student Spotlight: Chris DeMaria
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Chris has shown in lab and in his course work a great work ethic and passion for this course. He has shown leadership by helping classmates is lab.
Cohort -TPA-35-EB-B1-0-25
Lab Location: Tampa, FL
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ADVANCE NOTICE
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Insights and updates to help you stay one step ahead.
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The Year Ahead - Built on Purpose
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Quality in EMS education is often reduced to test scores or credentials. Those are only the baseline.
This month’s feature looks at how quality is actually measured. Not just in the classroom, but in outcomes, consistency, and performance in the field.
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ROUNDS
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SOE Department updates to keep you in the know.
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SUPPORT STATUS
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February remained active across onboarding, transcript processing, student finance, compliance, and course completion.
Despite steady enrollment, operations remained consistent. Records, funding workflows, and documentation were handled without disruption, helping students move forward without administrative delays.
Students continued progressing toward completion and preparing for testing and workforce entry. Behind that progress is a structured system that keeps expectations clear and processes consistent.
For agencies, that consistency means fewer delays, fewer administrative issues, and a clearer path from enrollment to deployment.
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EDUCATION BRIEFING
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Quality in the online environment is driven by structure and accountability, not just content delivery.
Courses follow a consistent weekly framework with assignments, instructor interaction, and case-based learning. The goal is not just exam readiness, but real-world decision-making.
When students struggle, they are routed through the Academic Resource Center (ARC) for structured remediation and targeted tutoring. Whether the gap is pharmacology, cardiology, or patient assessment, deficiencies are addressed before students move forward.
This balance of flexibility, standards, and support ensures students stay engaged, accountable, and prepared.
+ Featured Article: “A Quality Conversation” by Dr. Robert Stanley, Director of Academic Affairs, School of EMS
Discover what defines true quality in EMS education in “A Quality Conversation,” a powerful new piece by Dr. Robert Stanley, Director of Academic Affairs at the School of EMS. In this insightful article, Dr. Stanley cuts through common misconceptions about online learning, explores what meaningful competency really looks like, and shares how the School of EMS measures success through evidence-based practices, strong outcomes, and the real‑world performance of its graduates. If you’re passionate about the future of EMS education, this is a must‑read.
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LAB REPORT
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Where Readiness is Built.
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Hands-on performance is where quality becomes visible.
In February, Live Education supported approximately 300 EMT students and over 1,100 paramedic students through lab training, with more than 3,500 required documents reviewed for accuracy and compliance.
Over 40 certification courses were delivered across BLS, ACLS, PHTLS, EPC, and AMLS. Paramedic students completed final lab testing with a 100 percent pass rate following retesting.
This volume of repetition and validation ensures students are not just exposed to skills, but are consistently performing them to standard before entering the field.
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CLINICAL COMMAND
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Where Care Comes to Life.
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Field experience is where everything comes together.
February saw nearly 3,000 paramedic shifts completed, along with continued EMT participation. Students gained real patient contact across a wide range of clinical environments.
The team also managed high onboarding volume and coordinated hundreds of shift requests while expanding access across EMS and hospital partners. Over 150 students were cleared for clinicals, maintaining steady progression into field training.
For agencies, this translates to graduates entering the field with real patient experience, not just simulation exposure.
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DOCTOR'S NOTE
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A message from Medical Team
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Quality in EMS ultimately comes down to patient care.
At SOE, medical direction is not passive. Our medical directors are actively involved in the program, working alongside instructors and clinical partners to ensure training reflects current standards and real-world expectations.
Through ongoing engagement in curriculum oversight, case discussions, and program development, they help shape not just what students learn, but how they think and perform in the field.
This level of involvement reinforces consistency across all training environments and helps ensure graduates are prepared to deliver safe, effective care from day one.
School of EMS Associate Medical Directors
Dr. Avery Callahan – Alabama, Louisiana
Dr. Todd Davis – Arizona
Dr. Mickey Deel – Arkansas
Dr. Hasan Rasheed – Florida
Dr. Elliot Ross – Guam
Dr. Matthew Johnston – Illinois
Dr. Matthew Gilbert – Indiana, Kentucky, Ohio
Dr. Damon Darsey – Mississippi, Utah
Dr. Scott Scherr – Nevada
Dr. Barry Smith – New York
Dr. William "Bill" Worden – Oklahoma
Their expertise, leadership, and dedication to the EMS profession are vital to the success of our students and the health of the communities we serve. Please join us in thanking them for their service and commitment.
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CHIEF'S CORNER
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More than education....a message from our COO.
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"Every agency wants the same outcome. Providers who are prepared on day one.
The challenge is getting them there without pulling experienced staff off the truck or slowing down operations.
That level of readiness does not come from a single metric. It comes from repetition, exposure, accountability, and support throughout the entire training process.
As demand for EMS education continues to grow, our focus remains on building systems that scale without lowering expectations. When your employees complete the program, they are not just certified, they are capable."
- TC Howard, COO School of EMS
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TRANSPORT
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Your newsletter wrap-up from SOE.
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FINAL HANDOFF
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Here's what you need to know before we wrap.
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Quality is not built in one moment. It is built across every step of the process.
From enrollment to graduation, that consistency is what prepares students for the field. We appreciate your continued partnership in developing the next generation of EMS providers.
School of EMS – Where Education Meets Purpose
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Whether you're a prospective student or an organization exploring an employer partnership, we’d love to connect.
Reach out to us anytime at info@schoolofems.org for more details—we’re here to help you take the next step.
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CONTROL PANEL
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Need help with your dashboard, student records, or upcoming classes? Our team is your go-to contact for all things sponsorship and communication.
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School of EMS
115 Jordan Plaza Blvd, Suite 200, Tyler, TX
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